Certified 2018 Honda HR-V LX in Milpitas, CA

“ - Quality of work and staff is nothing short of excellence! Very pleasant experience and would definitely recommend to anyone looking to get their vehicle. ”

“ I was very happy working with Kỳ Nguyen to buy my CRV 2019. He was very nice patient, he gave me good deal and he show me how to use the car. ”

“ Parts dpt personnel was very knowledgeable, helpful & friendly! Great customer service skills! He was fantastic at his job & I'm getting my next Honda from Piercey Honda! ”

“ They quoted me over 1, 000 for a tune up. I only took it in for a recall ”

“ Commissioned sales running service dept is not an enjoyable model for the customer. I've now had 5 bad/mediocre experiences and only 2 good ones across the two Honda dealerships I've tried. (3 if you count this used to be South Bay Honda before Piercey, which provided one of the good service interactions). Was going in for an oil change and asked for recommendations on 95k mike service. First estimate was $3300 + tax for 'routine service' Not being able to afford that I committed to $1600 worth of work. First thing in the morning I got a call saying I needed new brake pads and my rotors turned because of 'pulsation' which the sales person could not define. She did not sound happy about her work or interested in talking to customers, which makes it harder as a customer to enjoy paying money. Also said i had a headlight out. I can confirm it was not out on the drive before it went to the dealer. So it must have gone out when the tech started the car. What luck. New quote $$2600+tax, which she was nice enough to give me a discount on. 3 stars instead of less because of the nominal discount, and they got my car back to me in 24hrs. Not a bad turn around for a couple grand. ”

“ Overall process was very smooth and staff was very helpful all along from start to the end!. I felt that they were very supportive and receptive to listen to your needs ”

“ Great service even on Sunday's. It's done in max 2 hours. Its fast and efficient. Good customer service. Will recommend to all friends and family. ”

“ Rosalie Tran ,she is good customer services ,she good to explain to me when I came there for services my car ”

“ I took my 2018 Civic Type R for inspection as there was a screeching sound whenever I would turn the wheels. Edward was the service advisor who helped me. He greeted me in a kindly manner, and told me he would try to do everything to help me. The same day, he called me and informed me that my electronic steering rack had to be replaced and that they were going to cover it. After a week, Edward called me to let me know my car was all done. I did not have to pay anything!!! Many thanks to Edward for all of his help. I will definitely be returning to have my car serviced here. ”

“ Fast service I went there with no appointment. Thanks Adrian for the great service you provided. Very nice place and employees are very courteous, very helpful and polite ”

“ I recently got my car serviced and I just want to express my experience at this dealership. When I first arrived I was automatically greeted which made me feel welcomed. The advisor Adrian Cruz was the one who took care of this visit. He's very enthusiastic and very knowledgeable. This guy knows what he's doing. He understands the meaning of customer service. He knows how to take care of his clients which is important in running a business like this. I think Adrian deserves an office! ”

“ I got great service from Johnny Nguyen. I recommend him! ”

“ My service advisor, Rosalie Tran, provided me with excellent service. She was very personable and knowledgeable about the services that needed to be done to my vehicle to make sure it was back to running at it's optimal level. She also addressed all of my questions regarding the services and rates. Looking forward to her service again at my next visit. ”

“ The only person I will go to for any car service is Adrian Cruz! He is the best! The way he treats his customers is fantastic! He sets the standards for how customers should receive customer service! He is always straight forward with me about what needs to be done to my car and what can wait. When I'm given an estimated time for when my car will be done and it takes longer than expected he will call and give me an update. I used to go to the Honda on Steven's Creek, where I purchased my car, and the service there has seriously declined. Their manager Summer is absolutely no help and when I asked her as to why I was not being helped and kept being bypassed by people that drove in behind me she just kept telling me why I was not being helped. Even though my father and I purchased our cars through them we will not be going back. Piercey Honda is so much better and their customer service is the best! Bottom line is as long as they have Adrian Cruz here I will be a returning customer and will keep referring everyone to go to them for car services! ”

“ Quality of work and staff is nothing short of excellence! Very pleasant experience and would definitely recommend to anyone looking to get their vehicle serviced! ”

“ Great customer service and Kenny was very personable. He was able to see me after 10 mins of waiting (I showed up without an appointment the weekend before a holiday). He gave me a quote and took care of my car. It was done earlier than expected and my car is doing well. Thank you Mr. Kenny Tsui ”

“ I took my odyssey here for service and the service advisor named Johnny Nguyen is very knowledgeable about the service that should be done. He is honest and I highly recommend him if you're looking for a quality service for your Honda. ”

“ I bought a small part. The customer service was not bad ”

“ First time customer here - had started experiencing service detoriation at Anderson Honda (Palo Alto) after many years of being a customer. Loved the overall experience here. Friendly staff. Lots of waiting area. Efficient service. Would definitely recommend. ”

“ Friendly and helpful staff, quality services. After services spending time to explain what has been done. Good experience! Definitely will recommend this place for friends and family ”

“ We bought our dream CR-V from Hillary today. Great service as usual ! ”